| Program | The Koeller-Chiangs guest messaging |
|---|---|
| Who receives it | Invited guests only. There is no way to sign up from this page, and we never message anyone who has not been invited. |
| Message frequency | Low — typically two to five messages around a stay or visit, plus replies to anything you ask us. |
| Cost | We charge nothing. Message and data rates may apply from your carrier. |
| Stop | Reply STOP to any message. Help: reply HELP or email support@thekoellerchiangs.com. |
What we send
- A sign-in link to your own guest page, where your dates, directions and details live.
- Arrival-day logistics — where to park, how to get in, when we'll be there.
- A short reminder the day before you're due.
- Replies to questions you send us.
We do not send marketing, promotions, or anything unrelated to your stay.
How you opt in
Consent is given by you, never assumed. Either:
- You enter your own mobile number on your guest page and tick the box that says you agree to receive text messages about your stay; or
- You tell one of us in person or by email that you'd rather be texted, and we record that consent against your guest profile.
Either way we store the date consent was given and how. Giving us a mobile number on its own is not consent — the box has to be ticked.
What the opt-in looks like
Guest pages are private — each guest reaches theirs through a personal link, so the form below cannot be opened by the public. This is exactly what a guest sees on their own page, reproduced here so the flow can be reviewed without an invitation:
Arrival details and a short reminder — nothing else. Reply STOP any time; message and data rates may apply. How we use texts ›
The box is unticked by default. Nobody is messaged for having a phone number on file — only guests who tick it themselves, or who tell a host directly that they would rather be texted, in which case the host records that consent with the date it was given.
Program disclosures
| Brand | The Koeller-Chiangs — guest messaging for a private residence in Bridgehampton, New York, operated by STUDIOKJ, LLC. |
|---|---|
| Frequency | Not a recurring subscription. Typically two to five messages around a stay or visit, plus replies to anything you ask us. |
| Cost | Message and data rates may apply. We charge nothing. |
| Opt out | Reply STOP to any message to stop immediately. Reply HELP for help, or email support@thekoellerchiangs.com. |
| Terms & privacy | Messaging terms · Privacy policy |
How to stop
Reply STOP to any message and we will stop immediately; you'll get one confirmation and nothing after that. You can also untick the box on your guest page, or email us. Opting out of texts never affects your stay — we'll simply use email instead.
Your number
Mobile numbers are never shared with third parties or affiliates for marketing or promotional purposes. We use your number only to send you the messages described above. See our privacy policy and messaging terms.